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Returns PAYG Pricing

Small Pay As You Go Parcel

A - Small

Maximum: 2KG
45cm X 35cm x 16cm

Receiving: £2.00
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Storage: £0.50 After 7 Days
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Forwarding: £1.00 + P&P
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Collection: No Charge
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Inspection: £2.00
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Disposal: £0.50
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Medium Pay As You Go Parcels

B - Medium

Maximum: 10KG
65cm X 45cm x 45cm

Receiving: £3.00
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Storage: £1.00 After 7 Days
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Forwarding: £1.00 + P&P
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Collection: No Charge
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Inspection: £3.00
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Disposal: £0.75
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Large Pay As You Go Parcels

C - Large

Maximum: 25KG
75cm X 55cm x 55cm

Receiving: £3.50
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Storage: £1.50 After 7 Days
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Forwarding: £1.50 + P&P
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Collection: No Charge
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Inspection: £3.50
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Disposal: £1.00
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Extra Large Pay As You Go Parcels

D - Extra Large

Maximum: 50KG
120cm X 80cm x 80cm

Receiving: £5.00
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Storage: £2.00 After 7 Days
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Forwarding: £2.00 + P&P
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Collection: No Charge
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Inspection: £5.00
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Disposal: £2.00
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Receving Charges

PAYG – Receiving
Acorns professional parcel services are offered on a pay as you go basis meaning no no monthly or annual fees. You only pay for actually using our service.

We charge a small per parcel fee depending on the size of the parcel received.

  • Small: £2.00
  • Medium: £3.00
  • Large: £3.50
  • Extra Large: £5.00

This fee includes accurate recording in our parcel management system and secure storage for a full 7 days.

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Storage Charge

PAYG – Storage
Once received and accurately logged into our parcel management system, you parcel will be securely stored pending further instructions.

We provide 7 days storage at no extra charge. After 7 days there will be a small daily charge depending on the size of your parcel;

  • Small £0.50 per day
  • Medium £1.00 per day
  • Large £1.50 per day
  • Extra Large £2.00 per day
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Forwarding

PAYG – Forwarding
Parcels received on your behalf can be forwarded anywhere in the world using various couriers such as Royal Mail, DPD, Evri, UPS, FedEx and DHL.

We charge a small fee depending on the size of the parcel (in addition to the courier cost and and additional packing materials required)

  • Small £1.00
  • Medium £1.00
  • Large £1.00
  • Extra Large £2.00
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Parcel Collection

PAYG – Collection
Once a parcel has been received and recorded in our parcel management system, you may choose to come and collect your parcels in person.

Simply visit us at the address below, during business hours to collect your parcels. Please bring ID

Initial Business Centre
Unit 7 Wilson Business Park
Manchester
M40 8WN

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Parcel Inspection

PAYG – Parcel Inspection
Although parcels received on your behalf can simply be held in branch for you to collect or forwarded onto you anywhere in the world, we also offer a pay as you go inspection.

For a small fee we can open your parcel and detail the contents and provide additional photographic evidence (which will be available in your parcel management portal)

  • Small: £2.00
  • Medium: £3.00
  • Large: £3.50
  • Extra Large: £5.00

All parcels are inspected in a secure and controlled environment, with the contents being photographed and detailed online.

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Parcel Disposal

PAYG – Parcel Disposal
In general parcels received on your behalf will either be collected or forwarded onto you. However there may be occasions when  you do not want the item, for example promo gifts, damaged items or simply item of no use or value to you.

Should you wish to, you can request disposal of your item via the parcel management portal, however due to the high costs of commercial waste there is a small fee for this service.

  • Small: £0.50
  • Medium: £0.75
  • Large: £1.00
  • Extra Large: £5.00

When a disposal is requested, The parcel will either be

  • Disposed of in commercial waste.
  • Separated and disposed of with appropriate recycling.
  • Donated to charity.
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